Identification Requirements: Please present one form of government-issued identification bearing both a photograph and a signature. The name on this identification must match the name on your confirmation letter. Contact the Institutes at 1-800-644-2101 at least three days prior to your appointment if you have any questions about proper identification.
Personal Items: No personal items, food, or drink are permitted inside the testing room. Personal items include, but are not limited to: pagers, cellular phones, digital watches, non-medical electronic devices, outerwear such as hats, scarfs, purses, and wallets. Personal items must be kept in your assigned locker or placed in your vehicle prior to the start of your exam. Prometric is not responsible for any personal items, and encourages you to bring only your identification into the testing center.
Calculators: A non-programmable, non-printing calculator may be used during the exam. You may bring one with you or ask the Test Center Administrator to provide one.
Scratch Paper: Six (6) pieces of scratch paper will be provided to you upon admittance to the testing room. Please count this paper when handed to you by the Test Center Administrator. All scratch paper must be returned at the end of your exam.
Restroom Breaks: Restroom breaks are permitted, however the time on your exam will continue to count down. You will be asked to sign the logbook upon exiting and re-entering the testing room. You will be asked to show your identification prior to re-entering the testing room.
Appointment Length vs. Exam Time: For Institutes’ exams, appointments include time for you to review a pre-exam tutorial. The time for the tutorial, as well as a brief post-exam survey, is in addition to the two or three hour exam time.
Results: Institutes’ objective exams are usually scored by computer at the testing center. In addition, you will receive an e-mail within two weeks of your exam session informing you that an official grade report is available on The Institutes’ web site. Responses to essay exam questions are returned to the Institutes for grading by subject matter experts. You will receive an e-mail when grading is complete and your grade report is available. Exceptions to the above do occur when the format of an exam changes or when substantial changes have been made to the content within a course. See The Institutes’ web site for a listing of the courses for which grading is delayed.
Reschedule and Cancellation Policy
If you wish to change your exam date or time, or cancel your appointment, you must do so at least two full business days prior to your appointment by calling 1-877-311-2525. Prometric's Automated Voice Response System is available 24 hours a day, 7 days a week. According to AICPCU-IIA policy, all cancellations and transfers must be made at least three business days before your scheduled appointment or all fees will be forfeited. To cancel your registration, first cancel any appointment, and then call the Institutes at 800-644-2101.
Beginning January 2012 the AICPC reschedule cancel/policy states:
1. There will be no charge to cancel/reschedule exam 13 or more business days before your scheduled test date.
2. For reschedules between 3 and 12 business days before your scheduled test there is a $50 fee. There will be no fee for cancelations during this time.
3. Less than 3 business days before test date, or fails to appear for a scheduled test, or presents him/herself more than 15 minutes after the scheduled start time for taking the test and is refused admission will not be permitted to cancel/reschedule and the full test fee will be retained.
